Dermatology consultants is an independent business. You are not ordering products directly from any of the skincare brands shown here on this site. Dermatology Consultants offers a 30 Day Return Policy for unused, unopened or damaged products for a refund or even exchange, by bringing it back to the practice or choosing to ship to us. You are responsible for all shipping costs. All product sales for events and online store specials are final. Read our full return policy here.