Privacy Policy

INFORMATION COLLECTION, USE AND SHARING

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Some sections of the Dermatology Consultants website use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help us analyze how users use our sites. The information generated by the cookie about your use of the website includes your IP address. This information will be transmitted to and stored by Google on its servers. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity, and providing other services relating to Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

To opt-out of the collection and use of information for ad targeting on Facebook, please visit www.aboutads.info/choices. To opt-out of Google’s use of cookies, please visit Google’s Ads Settings. You can also opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

Learn more about Google Analytics Terms of Service. To learn how Google uses information from sites or apps that use their services, view their Privacy Policy.

 

YOUR ACCESS TO AND CONTROL OVER INFORMATION

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website. See what data we have about you, if any. Change/correct any data we have about you. Have us delete any data we have about you. Express any concern you have about our use of your data.

 

EXTERNAL LINKS

The Dermatology Consultants website may contain links to external websites not owned by, or officially affiliated with, Dermatology Consultants in any way. Dermatology Consultants is not responsible for the privacy practices or the content of such websites.

 

SECURITY

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

 

CONTACT INFORMATION

If you have any questions about this privacy statement or the practices of this website, you may contact via telephone at (404) 251-7546 or via email at info@dermatologyconsultants.org

 

Return Policy

Dermatology Consultants offers a 30 Day Return Policy. If your product is unopened and unused, you may bring it back to the practice within 30 days for a refund or even exchange. You are responsible for all shipping costs if you choose to ship the product back to us.

If your product is broken or arrives damaged, we will replace it for you at no cost if you mail it or bring it back to the office. Dermatology Consultants will not replace any damaged or expired products after 30 days from purchase date.

All product sales for events and online store specials are final.

All product refunds purchased from our website will be issued in the form of a check within 7-14 business days of refund request. We cannot issue a refund to your credit card.

All product refunds are limited to non-prescription grade products. This includes, but is not limited to Latisse, BrandMD, and Replenix Eventone HQ Pads.

Returns and Exchanges for Clarisonic and NuFace must be handled directly through the respective companies; Dermatology Consultants cannot accept any returns on these brands.

Notice of Privacy Practices

As Required by the Privacy Regulations Created as a Result of the Health Insurance Portability and Accountability act of 1996 (HIPAA).

THIS NOTICE DESCRIBES HOW HEALTH INFORMATION ABOUT YOU (AS A PATIENT OF THIS PRACTICE) MAY BE USED AND DISCLOSED, AND HOW YOU CAN GET ACCESS TO YOUR INDIVIDUALLY IDENTIFIABLE HEALTH INFORMATION.

PLEASE REVIEW THIS NOTICE CAREFULLY.

 

A. OUR COMMITMENT TO YOUR PRIVACY

Our practice is dedicated to maintaining the privacy of your individually identifiable health information (IIHI). In conducting our business, we will create records regarding you and the treatment and services we provide to you. We are required by law to maintain the confidentiality of health information that identifies you. We also are required by law to provide you with this notice of your legal duties and the privacy practices that we maintain in our practice concerning your IIHI. By federal and state law, we must follow the terms of the notice of privacy practices that we have in effect at the time. We realize that these laws are complicated, but we must provide you with the following important information:

The terms of this notice apply to all records containing your IIHI that are created or retained by our practice. We reserve the right to revise or amend this Notice of Privacy Practices. Any revision or amendment to this notice will be effective for all of your records that our practice has created or maintained in the past, and for any of your records that we may create or maintain in the future. Our practice will post a copy of our current Notice in our offices in a visible location at all times, and you may request a copy of our most current Notice at any time.

B. IF YOU HAVE ANY QUESTIONS ABOUT THIS NOTICE, PLEASE CONTACT:

DERMATOLOGY CONSULTANTS, P.C.

(404)351-7546

C. WE MAY USE AND DISCLOSE YOUR INDIVIDUALLY IDENTIFIABLE HEALTH INFORMATION (IIHI) IN THE FOLLOWING WAYS.

The following categories describe the different ways in which we may use and disclose your IIHI.

  1. Treatment.  Our practice may use your IIHI to treat you.  For example, we may ask you to have laboratory tests (such as blood or urine tests), and we may use the results to help us reach a diagnosis.  We might use your IIHI in order to write a prescription for you, or we might disclose your IIHI to a pharmacy when we order a prescription for you.  Many of the people who work for our practice- including, but not limited to, our doctors and nurses – may use or disclose your IIHI in order to treat you or to assist others in your treatment.  Additionally, we may disclose your IIHI to others who may assist in your care, such as your spouse, children or parents.  Finally, we may also disclose your IIHI to other health care providers for purposes related to your treatment.
  2. Payment.  Our practice may use and disclose your IIHI in order to bill and collect payment for the services and items you may receive from us.  For example, we may contact your health insurer to certify that you are eligible for benefits (and for what range of benefits), and we may provide your insurer with details regarding your treatment to determine if your insurer will cover, or pay for, your treatment.  We also may use and disclose your IIHI to obtain payment from third parties that may be responsible for such costs, such as family members.  Also, we may use your IIHI to bill you directly for services and items.   We may disclose your IIHI to other health care providers and entities to assist in their billing and collection efforts.
  3. Health Care Operations.  Our practice may use and disclose your IIHI to operate our business. As examples of the ways in which we may use and disclose your information for our operations, our practice may use your IIHI to evaluate the quality of care you received from us, or to conduct cost-management and business planning activities for our practice.  We may disclose your IIHI to other health care providers and entities to assist in their health care operations.
  4. Appointment Reminders.  Our practice may use and disclose your IIHI to contact you and remind you of an appointment.
  5. Treatment Options.  Our practice may use and disclose your IIHI to inform you of potential treatment options or alternatives.
  6. Health-Related Benefits and Services.  Our practice may use and disclose your IIHI to inform you of health-related benefits or services that may be of interest to you.
  7. Release of Information to Family/Friends.  Our practice may release your IIHI to a friend or family member that is involved in your care, or who assists in taking care of you.  For example, a parent or guardian may ask that a babysitter take their child to the pediatrician’s office for treatment of a cold.  In this example, the babysitter may have access to this child’s medical information.
  8. Disclosures Required by Law.  Our practice will use and disclose your IIHI when we are required to do so by federal, state or local law.
D. USE AND DISCLOSURE OF YOUR IIHI IN CERTAIN SPECIAL CIRCUMSTANCES
The following categories describe unique scenarios in which we may use or disclose your identifiable health information:
1. Public Health Risks.  Our practice may disclose your IIHI to public health authorities that are authorized by law to collect information for the purpose of:
2. Health Oversight Activities.  Our practice may disclose your IIHI to a health oversight agency for activities authorized by law.  Oversight activities can include, for example, investigations, inspections, audits, surveys, licensure and disciplinary actions; civil, administrative, and criminal procedures or actions; or other activities necessary for the government to monitor government programs, compliance with civil rights laws and the health care system in general.
3. Lawsuits and Similar Proceedings.  Our practice may use and disclose your IIHI in response to a court or administrative order, if you are involved in a lawsuit or similar proceeding.  We also may disclose your IIHI in response to a discovery request, subpoena, or other lawful process by another party involved in the dispute, but only if we have made an effort to inform you of the request or to obtain an order protecting the information the party has requested.  We may disclose your IIHI to our professional liability insurer to evaluate the quality of care you received from us or to evaluate a claim or potential claim.
4. Law Enforcement. We may release IIHI if asked to do so by a law enforcement. official:
  • Regarding a crime victim in certain situations, if we are unable to obtain the person’s agreement
  • Concerning a death we believe has resulted from criminal conduct
  • Regarding criminal conduct at our offices
  • In response to a warrant, summons, court order, subpoena or similar legal process
  • To identify/locate a suspect, material witness, fugitive or missing person
  • In an emergency, to report a crime (including the location or victim(s) of the crime, or the description, identity or location of the perpetrator)
5. Deceased Patients.  Our practice may release IIHI to a medical examiner or coroner to identify a deceased individual or to identify the cause of death.  If necessary, we also may release information in order for funeral directors to perform their jobs.
6. Organ and Tissue Donation.  Our practice may release your IIHI to organizations that handle organ, eye or tissue procurement or transplantation, including organ donation banks,as necessary to facilitate organ or tissue donation and transplantation if you are an organ donor.
7. Research.  Our practice may use and disclose your IIHI for research purposes in certain limited circumstances.  We will obtain your written authorization to use your IIHI for research purposes except when Internal or Review Board or Privacy Board has determined that the waiver of your authorization satisfies the following:  (i) the use or disclosure involves no more than a minimal risk to your privacy based on the following:  (A) an adequate plan to protect the identifiers from improper use and disclosure; (B) an adequate plan to destroy the identifiers at the earliest opportunity consistent with the research (unless there is a health or research justification for retaining the identifiers or such retention is otherwise required by law); and (C) adequate written assurances that that the PHI will not be re-used or disclosed to any other person or entity (except as required by law) for authorized oversight of the research study, or for other research for which the use or disclosure would otherwise be permitted; (ii) the research could not practicably be conducted without the waiver; and (III) the research could not practicably be conducted without access to and use of the PHI.
8. Serious Threats to Health or Safety.  Our practice may use and disclose your IIHI when necessary to reduce or prevent a serious threat to your health and safety or the health and safety of another individual or the public.  Under these circumstances, we will only make disclosures to a person or organization able to help prevent the threat.
9. Military.  Our practice may disclose your IIHI if you are a member of U.S. or foreign military forces (including veterans) and if required by the appropriate authorities.
10. National Security.  Our practice may disclose your IIHI to federal officials for intelligence and national security activities authorized by law.  We also may disclose your IIHI to federal officials in order to protect the President, other officials or foreign heads of state, or to conduct investigations.
10. National Security. Our practice may disclose your IIHI to federal officials for intelligence and national security activities authorized by law. We also may disclose your IIHI to federal officials in order to protect the President, other officials or foreign heads of state, or to conduct investigations.
11. Inmates.  Our practice may disclose your IIHI to correctional institutions or law enforcement officials if you are an inmate or under the custody of a law enforcement official.  Disclosure for these purposes would be necessary: (a) for the institution to provide health care services to you,
(b) for the safety and security of the institution, and/or (c) to protect your health and safety or the health and safety of other individuals.
12. Workers’ Compensation.  Our practice may release your IIHI for workers’ compensation and similar programs.
E. YOUR RIGHTS REGARDING YOUR IIHI.
You have the following rights regarding the IIHI that we maintain about you:
1. Confidential Communications.  You have the right to request that our practice communicate with you about your health and related issues in a particular manner or at a certain location. For instance, you may ask that we contact you at home, rather than work.  In order to request a type of confidential communication, you must make a written request to DERMATOLOGY CONSULTANTS, P.C. (404)351-7546 specifying the requested method of contact, or the location where you wish to be contacted.  Our practice will accommodate reasonable requests.  You do not need to give a reason for your request.
2. Requesting Restrictions.  You have the right to request a restriction in our use or disclosure of your IIHI for treatment, payment or health care operations.  Additionally, you have the right to request that we restrict our disclosure of your IIHI to only certain individuals involved in your care or the payment for your care, such as family members and friends.  We are not required to agree to your request; however, if we do agree, we are bound by our agreement except when otherwise required by law, in emergencies, or when the information is necessary to treat you. In order to request a restriction in our use or disclosure of your IIHI, you must make your request in writing to DERMATOLOGY CONSULTANTS, P.C. (404)351-7546.  Your request must describe in a clear and concise fashion:
(a) The information you wish restricted.
(b) Whether you are requesting to limit our practice’s use, disclosure or both; and
(c) To whom you want the limits to apply.
3. Inspection and Copies. You have the right to inspect and obtain a copy of the IIHI that may be used to make decisions about you, including patient medical records and billing records, but not including psychotherapy notes. You must submit your request in writing to DERMATOLOGY CONSULTANTS, P.C. (404)351-7546 in order to inspect and/or obtain a copy of your IIHI. Our practice may charge a fee for the costs of copying, mailing, labor and supplies associated with your request. Our practice may deny your request to inspect and/or copy in certain limited circumstances; however, you may request a review of our denial. Another licensed health care professional chosen by us will conduct reviews.
4. Amendment.  You may ask us to amend your health information if you believe it is incorrect or incomplete, and you may request an amendment for as long as the information is kept by or for our practice.  To request an amendment, your request must be made in writing and submitted to DERMATOLOGY CONSULTATNS, P.C. (404)351-7546. You must provide us with a reason that supports your request for amendment.  Our practice will deny your request if you fail to submit your request (and the reason supporting your request) in writing.  Also, we may deny your request if you ask us to amend information that is in our opinion: (a) accurate and complete; (b) not part of the IIHI kept by or for the practice; (c) not part of the IIHI which you would be permitted to inspect and copy; or (d) not created by our practice, unless the individual or entity that created the information is not available to amend the information.
5. Accounting of Disclosures.  All of our patients have the right to request an “accounting of disclosures.” An “accounting of disclosures” is a list of certain NON-ROUTINE DISCLSURES OUR PRACTICE HAS MADE OF YOUR IIHI FOR NON-TREATMENT, NON-PAYMENT OR NON-OPERATIONS PURPOSES.  Use of your IIHI as part of the routine patient care in our practice is not required to be documented.  For example, the doctor may share information with the nurse; or the billing department using your information to file your insurance claim.  In order to obtain an accounting of disclosures you must submit your request in writing to DERMATOLOGY CONSULTANTS, P.C. (404)351-7546.  All requests for an “accounting of disclosures” must state a time period, which may not be longer than six (6) years from the date of disclosure and may not include dates before April 14, 2003.  The first list you request within a 12 –month period is free of charge, but our practice may charge you for additional lists within the same 12-month period. Our practice will notify you of the costs involved with additional requests, and you may withdraw your request before you incur any costs.
6. Right to a Paper-Copy of This Notice.  You are entitled to receive a paper copy of our notice of privacy practices.  You may ask us to give you a copy of this notice at any time.  To obtain a paper copy of this notice, contact DERMATOLOGY CONSULTANTS, P.C. (404)351-7546.
7. Right to File a Complaint.  If you believe your privacy rights have been violated, you may file a complaint with our practice or with the Secretary of the Department of Heath and Human Services.  To file a complaint with our practice, contact DERMATOLOGY CONSULTANTS, P.C.(404)351-7546.  All complaints must be submitted in writing.  You will not be penalized for filing a complaint.
8. Right to Provide an Authorization for Other Uses and Disclosures.  Our practice will obtain your written authorization for uses and disclosures that are not identified by this notice or permitted by applicable law.  Any authorization you provide to us regarding the use and disclosure of your IIHI may be revoked at any time in writing.  After you revoke your authorization, we will no longer use or disclosure your IIHI for the reasons described in the authorization.  Please note, we are required to retain records of your care.
Again, if you have any questions regarding this notice or our health information privacy policies, please contact DERMATOLOGY CONSULTANTS, P.C. (404)351-7546.
Privacy Policy: Our practice recognizes and respects the fact that the patient has a right to inspect and obtain a copy of his/her Protected Health Information (PHI).
Privacy Procedures to accomplish this Privacy Policy.
  • The Privacy Officer will provide the front office staff with an original form for patients to complete when the patient desires to inspect and copy his/her PHI.
  • The front office staff will photocopy and make available to patients the form to Inspect and Copy PHI.
  • The front office staff will respond to patients’ requests and questions concerning inspecting and copying their PHI.  In addition, the front office staff will distribute the form to the patients upon their request.
  • Once the patient completes the form, the front office staff should forward the form to the Privacy Officer for review.
  • Once the patient has submitted his/her request in writing (using the practice’s form is optional), the front office staff must verify that the patient’s signature matches his/her signature on file.
  • The Privacy Officer must review the patient’s request and respond to the patient within 30 days from the date of the request.  The Privacy Officer can request an additional 30-day extension as long as the request is made to the patient in writing with the reason for the delay clearly explained.
  • The Privacy Officer should agree to all reasonable requests.  If access is denied, the Privacy Officer must provide the patient with an explanation for the denial as well as a description of the patient’s review appeal.
  • When the patient has requested to inspect their PHI and his/her request has been accepted, the Privacy Officer or other authorized practice representative should accompany the patient to a private area to inspect his/her records and remain with the patient during inspection.  After the patient inspects the record, the Privacy Officer will note in the record the date and time of the inspection, and whether the patient made any requests for amendments or changes to the record.

When the patient’s request to copy his/her PHI has been accepted, the front office staff should copy his/her record within 15 days at a charge of $1.00 per page with a minimum charge of $25.00.

It is the policy of our practice that all physicians and staff preserve the integrity and the confidentiality of protected health information (PHI) pertaining to our patients. The purpose of this policy is to ensure that our practice and its physicians and staff have the necessary medical and PHI to provide the highest quality medical care possible while protecting the confidentiality of the PHI of our patients to the highest degree possible. Patients should not be afraid to provide information to our practice and its physicians and staff for purposes of treatment, payment and healthcare operations (TPO). To that end, our practice and its physicians and staff will…
  •  Adhere to the standards set forth in the Notice of Privacy Practices.
  • Collect, use and disclose PHI only in conformance with state and federal laws and current patient covenants and/or authorizations, as appropriate.  Our practice and its physicians and staff will not use or disclose PHI for uses outside of practice’s TPO, such as marketing, employment, life insurance applications, etc. without an authorization from the patient.
  • Use and disclose PHI to remind patients of their appointments unless they instruct us not to.
  • Recognize that PHI collected about patients must be accurate, timely, complete, and available when needed.  Our practice and its physicians and still will
  • o Implement reasonable measures to protect the integrity of all PHI maintained about patients.
  • Recognize that patients have a right to privacy.  Our practice and its physicians and staff respect the patient’s individual dignity at all times.  Our practice and its physicians and staff will respect patient’s privacy to the extent consistent with providing the highest quality medical care possible and with the efficient administration of the facility.
  • Act as responsible information stewards and treat all PHI as sensitive and confidential. Consequently, our practice and its physicians and staff will

o Treat all PHI data as confidential in accordance with professional ethics, accreditation standards, and legal requirements.

o Not disclose PHI data unless the patient (or his or her authorized representative) has properly authorized the release or the release is otherwise authorized by law.

  • Recognize that, although our practice “owns” the medical record, the patient has a right to inspect and obtain a copy of his/her PHI.  In addition, patients have a right to request an amendment to his/her medical record if he/she believes information is inaccurate or incomplete.  Our practice and its physicians and staff will…
o Permit patients access to their medical records when their written requests are approved by our practice.  If we deny their request, then we must inform the patients that they may request a review of our denial. In such cases, we will have an on-site healthcare professional review the patients’ appeals.
o Provide patients an opportunity to request the correction of inaccurate or incomplete PHI in their medical records in accordance with the law and professional standards.
  • All physicians and staff of our practice will maintain a list of certain disclosures of PHI for purposes other than TPO for each patient and those made pursuant to an authorization as required by HIPAA rules.  We will provide this list to patients upon request, so long as their requests are in writing.
  • All physicians and staff of our practice will adhere to any restrictions concerning the use or disclosure of PHI that patients have requested and have been approved by our practice.
  • All physicians and staff of our practice must adhere to this policy.  Our practice will not tolerate violations of this policy.  Violation of this policy is grounds for disciplinary action, up to an including termination of employment and criminal or professional sanctions in accordance with our practice’s personnel rules and regulations.

Our practice may change this privacy policy in the future. Any changes will be effective upon the release of a revised privacy policy and will be made available to patients upon request.

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